Effective Date: April 8th, 2024
At Shot by Sam ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we gather through our website and services.
1. Collection of Personal Information
We collect personal information directly from you when you engage with our services, including:
Contact details: Name, email address, phone number, and mailing address.
Service details: Information related to bookings, inquiries, or project requirements.
Payment information: For processing payments, we rely on secure third-party payment processors.
Online interactions: IP address, browser type, and activity logs when using our website.
Providing personal information is voluntary, but certain services may be unavailable without it.
2. Use and Processing of Collected Information
We use your personal information for the following purposes:
Providing services: To manage bookings, communicate, and deliver photography services.
Customer support: To respond to inquiries or resolve issues.
Marketing: With your consent, we may send promotional content about offers, new services, or events.
Business improvements: To analyze feedback and improve our offerings and website performance.
We ensure that processing of personal information is lawful, with your consent or to fulfill our legitimate business interests.
3. Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share it in the following situations:
With service providers: Third parties who assist us with web hosting, payment processing, or marketing services.
Legal requirements: If required by law, such as in response to a subpoena or regulatory inquiry.
Business transfers: In the event of a merger or sale of the company, personal information may be transferred to the new owner.
We ensure that any third party with whom we share information follows data protection laws.
4. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal or regulatory obligations.
Service-related data: Retained for the duration of the service relationship plus any required period for recordkeeping.
Marketing data: Retained until you opt out of receiving promotional communications.
After the retention period, personal data will be securely deleted or anonymized.
5. Cookies
Our website uses cookies to enhance your experience and track how users interact with our site. Cookies collect information about browsing activity, preferences, and site usage.
Necessary cookies: Required for the basic operation of the website.
Performance cookies: Help us understand how users engage with the site.
Marketing cookies: Used for targeted advertising, if applicable.
You can control cookie preferences through your browser settings. Please note that disabling cookies may limit certain features of the website.
6. Data Analytics
We use third-party analytics tools, such as Google Analytics, to gather insights about website traffic and visitor behaviour. These tools may collect anonymized data such as:
Pages visited
Time spent on the site
Device type and geographic location
The data collected is used to improve the user experience and tailor our services. You can opt out of data analytics by adjusting your browser settings or using available opt-out tools (e.g., Google Analytics Opt-out Browser Add-on).
Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Shot by Sam
Ottawa, Ontario, Canada
Email: Samanthaaverill805@gmail.com
Ottawa, Ontario, Canada
Email: Samanthaaverill805@gmail.com